Customer help
Returns
Simple guidance for return and issue reporting.
Before requesting a return
Keep your order details
Please keep your order number, payment reference, and product photos if there is an issue with the received item.
Contact support early
Contact the store as soon as possible so the team can review the order and advise the next step.
Review process
How will my case be checked?
The admin team will compare your order items, payment record, fulfillment status, and any proof you provide.