Customer help
Shipping
Delivery and pickup information for your order.
Delivery flow
Order processing
Orders move from processing to ready to ship, shipped, and completed once fulfillment is updated by the admin team.
Tracking details
When courier details are available, the tracking number or tracking link will appear on the order tracking page.
Shipping fee
How is shipping calculated?
Shipping options and fees are shown during checkout based on the active shipping methods set by the store.